Terms of Service

1. Who can use Acre

You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of a business, you represent that you are authorized to bind that business to these Terms, and "you" includes that business.

2. The Services and beta status

Acre provides a customer-relationship platform for real estate professionals, including a web app and mobile apps for agents and a client app for the people an agent works with. We may add, change, or remove features at any time.

The Services are currently offered as a beta. They are provided as-is, may contain bugs, may change or be discontinued, and are not covered by any service-level commitment. Do not rely on the Services as your sole system of record; keep your own backups of important data (you can export your data at any time from Settings → Your data).

3. Your account

You are responsible for your account credentials and for all activity under your account. Keep your credentials confidential and notify us promptly of any unauthorized use. Agents who invite clients are responsible for the invite codes they distribute and for who can access a deal through them.

4. Acceptable use

You agree not to:

• Use the Services in violation of any law or third-party right.
• Upload or transmit unlawful, infringing, harmful, or malicious content.
• Attempt to access accounts, data, or systems you are not authorized to access, or to probe, scan, or breach security.
• Reverse engineer, scrape, or build a competing product from the Services, except where such restriction is prohibited by law.
• Interfere with or disrupt the integrity or performance of the Services, or use them to send spam or unsolicited communications in violation of law.

5. Your content and responsibilities

You retain all rights to the content and data you submit to the Services ("Your Content"). You grant us a worldwide, non-exclusive license to host, store, process, transmit, and display Your Content solely to provide and improve the Services, including through the third-party providers described in our Privacy Policy.

You are responsible for Your Content and for ensuring you have the rights and any required consents to collect, upload, and use it in Acre — including personal information about your contacts and clients. You represent that your use of the Services and Your Content complies with applicable law.

6. Communications and messaging compliance

Acre lets you send email and SMS and configure automated replies to your contacts. You are solely responsible for your communications and for complying with all applicable laws and carrier requirements, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, state messaging laws, and mobile-carrier registration and content rules (such as A2P 10DLC).

You represent that you have obtained any required consent to contact each recipient, that you will honor opt-out and unsubscribe requests promptly, and that you will not use the Services to send unlawful, deceptive, or unsolicited messages. You are responsible for the content of any message you send or configure Acre to send on your behalf.

7. AI-assisted features

The Services include AI-assisted features that generate drafts, summaries, classifications, scores, and suggestions. AI output may be inaccurate, incomplete, or unsuitable for your situation. You are responsible for reviewing AI output before relying on it or sending it, and you remain responsible for all communications and decisions you make using the Services.

AI output is not legal, financial, tax, or professional advice. Acre is a tool to assist your work, not a substitute for your own professional judgment or that of a licensed advisor.

8. Third-party services

The Services integrate with third-party services (for example Google, DocuSign, Twilio, Postmark, Stripe, and mapping and real estate data providers). Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. Connecting or using a third-party service is at your discretion.

9. Fees and billing

The Services are currently free to use during the beta. We may introduce paid plans in the future; if we do, we will present the applicable pricing and terms before you incur any charge, and any paid plan will be subject to those additional terms.

10. Intellectual property

The Services, including all software, design, and content we provide (excluding Your Content), are owned by Acre and its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms. We reserve all rights not expressly granted.

If you give us feedback or suggestions, we may use them without restriction or obligation to you.

11. Suspension and termination

You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Services or other users. Upon termination, your right to use the Services ends; sections that by their nature should survive (such as ownership, disclaimers, limitation of liability, and indemnification) will survive. You can export your data before terminating.

12. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY OUTPUT WILL BE ACCURATE.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ACRE AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM OR [USD 100]. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify and hold harmless Acre and its owners, employees, and suppliers from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to Your Content, your communications, your use of the Services, or your violation of these Terms or applicable law.

15. Governing law and disputes

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in [County], Utah will have exclusive jurisdiction over any dispute that is not otherwise subject to an agreed alternative process, and you consent to personal jurisdiction there.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date above and, where appropriate, provide additional notice. Your continued use of the Services after an update means you accept the revised Terms.

17. Contact us

Questions about these Terms? Contact us at [legal@acrerealestate.app], or by mail at [LEGAL ENTITY NAME, mailing address].